Privacy Policy

You are a legal entity established in Singapore. You must provide accurate and complete information and upload the documents required to register an account. You are prohibited from sharing your access credentials or account with anyone outside your organization, and you are fully responsible for all activities that occur using your credentials. You warrant that everyone using the Services with your credentials is a member of your organization who is duly authorized to do so.

Use of the Services. You may access, and we grant you a non-exclusive right to use, the Services in accordance with these Terms. You will comply with these Terms and all applicable laws when using the Services. We and our affiliates own all rights, title, and interest in and to the Services.

Feedback. We welcome feedback, comments, ideas, proposals, and suggestions for improvements. If you provide any of these, we may use them without restriction or compensation to you.

Restrictions. You may not:

Third-Party Services. Any third-party software, services, or products you use in connection with the Services are subject to their own terms, and we are not responsible for such third-party products.

Your Content. You may provide input to the Services ("Input") and receive output generated and provided by the Services based on the Input ("Output"). Input and Output are collectively referred to as "Content." As between the parties and to the extent permitted by applicable law, you own all Input. Subject to your compliance with these Terms, TemplarX hereby assigns to you all of its right, title, and interest in and to the Output. This means you may use Content for any purpose, including commercial purposes such as providing services or publication by you, provided you comply with these Terms. TemplarX may use Content to provide and maintain the Services, comply with applicable law, and enforce our policies. You are responsible for the Content, including for ensuring that it does not violate applicable law or these Terms.

Content Similarity. Due to the nature of machine learning, Output may not be unique across users, and the Services may generate the same or similar output for TemplarX or third parties. For example, you may provide an input to the model such as "What is the capital of Indonesia?" and receive an output such as "Jakarta." Other users may also ask similar questions and receive the same answer. Questions asked by, and answers generated for, other users are not considered your Content.

Storage of Content. We do not store the Content you provide to or receive from us, including any documents uploaded to our Services, on our servers. The only exception to this applies where you use a custom version of the Services, which we provide only where you request it or accept our offer, as reflected on your invoice identifying the product you subscribe to as the custom version. Where you use such custom version, we may store Content to the extent necessary to provide and manage the custom version of the Services for you.

Use of Content to Improve the Services. We do not use Content to develop (train models) or improve our Services. The only exception to this applies where you use a custom version of the Services as referred to in paragraph (c) above. In that case, we may use your Content to train a model or knowledge base dedicated specifically to you. Such model or knowledge base is isolated to you and will not be used to train or improve TemplarX's general models or the Services we provide to other users. Your responsibility to obtain all consents required for such data, including third-party data you input, is set out in Article 5(c).

Accuracy. Artificial intelligence and machine learning are rapidly evolving fields of study. We are continuously working to improve our Services to make them more accurate, reliable, safe, and beneficial. Given the probabilistic nature of machine learning, use of our Services may in some situations result in incorrect Output that does not accurately reflect real circumstances or facts. You must evaluate the accuracy of any Output as appropriate for your use case, including by using human review of the Output.

Fees and Billing. You will pay all fees charged to your account ("Fees") in accordance with the prices and terms on the applicable pricing page, or as otherwise agreed between you and TemplarX in writing. We have the right to correct pricing errors even if we have issued an invoice or received payment. You will provide complete and accurate billing information, including a valid and authorized payment method. We will charge your selected payment method periodically as agreed, but may reasonably change the date on which the invoice is issued. You authorize TemplarX and its affiliates, and our third-party payment processors, to charge your payment method for such Fees. If your payment cannot be completed, we will provide you written notice and may suspend access to the Services until payment is received. Fees are payable in the currency stated on the applicable pricing page or invoice and are due upon issuance of the invoice. Payments are non-refundable except as provided in this Agreement.

Taxes. Unless stated otherwise, Fees do not include VAT ("Taxes"). You are responsible for all Taxes associated with your purchase, excluding Taxes based on our net income, and we may charge you for such Taxes. You agree to pay such Taxes promptly and to provide us with documentation evidencing payment, or such additional evidence as we may reasonably require.

Price Changes. We may change our prices by announcing notice to your account and/or on our website. Price increases will take effect 14 days after they are announced, except for increases made for legal reasons. Any price change will apply to Fees charged to your account immediately after the effective date of the change.

Disputes and Late Payment. If you intend to dispute any Fees or Taxes, please contact rikde@templarx.io within thirty (30) days of the date of the disputed invoice. Undisputed amounts that are overdue may bear interest at 1.5% of the unpaid amount per month. If any of your Fees are overdue by 2 weeks, we may suspend your access to the Services after providing you written notice of the late payment.

Confidentiality. You may be given access to Confidential Information of TemplarX, its affiliates, and other third parties. You may use Confidential Information only as necessary to use the Services as permitted under these Terms. You must not disclose Confidential Information to any third party, and you will protect Confidential Information in the same manner as you protect your own confidential information of a similar nature, at minimum using reasonable care. Confidential Information means non-public information that TemplarX or its affiliates or a third party designates as confidential or that should reasonably be considered confidential in the circumstances, including software, specifications, and other non-public business information. Confidential Information does not include information that: (i) is or becomes generally available to the public through no fault of yours; (ii) you were already free of any confidentiality obligation when you received it under these Terms; (iii) is lawfully disclosed to you by a third party without any confidentiality obligation; or (iv) is independently developed by you without using Confidential Information. You may disclose Confidential Information when required by law or a valid order of a court or other governmental authority, provided you give reasonable prior written notice to TemplarX and use reasonable efforts to limit the scope of disclosure, including assisting us in opposing the disclosure obligation, in each case where possible.

Security. You must implement reasonable and appropriate measures designed to help secure your access to and use of the Services. If you discover any vulnerability or breach related to your use of the Services, you must immediately contact TemplarX and provide details of such vulnerability or breach.

Processing of Personal Data and Data Protected by Confidentiality Obligations. If you use the Services to process personal data or data protected by confidentiality obligations (for example: confidential documents within the legal relationship between a lawyer and their client), you represent to us that you have obtained the consents required for processing such data, and you represent to us that you process such data in accordance with applicable law. You represent to us that you are fully responsible for the processing of Personal Data and/or Data Protected by Confidentiality Obligations that you enter as Input into our Services. Where you use a custom version of the Services and we train a model or knowledge base using your Content as referred to in Article 3(d), you represent and warrant to us that you have obtained all consents, legal bases, and authority required from the relevant data subjects, including from your clients or third parties, not only for processing but also for the use of such data in the training and development of models. You are fully responsible for satisfying such consents and obligations under applicable law, including the Personal Data Protection Act 2012 of Singapore.

Termination; Suspension. These Terms take effect when you first use the Services and remain in effect until terminated. You may terminate these Terms at any time for any reason by ceasing to use the Services and Content. We may terminate these Terms for any reason by giving at least 30 days' prior notice. We may terminate these Terms immediately upon notice to you if you materially breach Article 2 (Usage Requirements), Article 5 (Confidentiality, Security, and Data Protection), Article 8 (Governing Law and Dispute Resolution), or Article 9 (General Provisions), if there is a change in our relationship with a third-party technology provider beyond our control, or to comply with law or a government request. We may suspend your access to the Services if you do not comply with these Terms, if your use poses a security risk to us or any third party, or if we suspect that your use is indicative of fraud or may expose us or any third party to liability.

Effect of Termination. Upon termination, you will cease using the Services and you will promptly return or, if instructed by us, destroy any Confidential Information. Those parts of these Terms that by their nature should survive termination or expiration will remain in effect, including but not limited to Article 3 and Articles 5 through 9.

Indemnification. You will defend, indemnify, and hold harmless us, our affiliates, and our personnel from and against any claims, losses, and expenses (including attorneys' fees) arising out of or relating to your use of the Services, including Content, products, or services you develop or offer in connection with the Services, and your breach of these Terms or violation of applicable law.

Disclaimers.

Limitation of Liability.

These Terms are governed by and construed in accordance with the laws of the Republic of Singapore.

You and TemplarX agree that any dispute or disagreement arising out of or relating to the matters governed by these Terms (including any dispute or disagreement caused by an unlawful act or a breach of one or more of the terms and conditions in these Terms) ("Dispute") will be resolved as follows:

Severability. If any part of these Terms is held invalid, unenforceable, or incapable of being performed, the remaining provisions are not void and will continue in full force and effect. TemplarX has the right to replace and/or amend such invalid, unenforceable, or unperformable provision with another provision to the extent permitted by applicable laws and regulations.

Force Majeure. The Services may be interrupted by events beyond our authority or control ("Force Majeure"), including but not limited to natural disasters, power outages, telecommunications disruptions, government policies, and others. You agree to release TemplarX from any claims and liability if TemplarX is unable to facilitate the Services, including fulfilling instructions you provide through the website, in whole or in part, due to a Force Majeure.

Contact and Notices. Any notice from TemplarX directed to you will be announced through the Site and sent by electronic mail (e-mail). Any notice from you directed to TemplarX becomes effective when received by TemplarX via the e-mail address dachlia@templarx.io and/or via physical documents sent to TemplarX Artificial Intelligence Pte Ltd at 16 Raffles Quay #19-01 Hong Leong Building, Singapore 048581.

Relationship of the Parties. These Terms do not create a partnership, joint venture, or agency relationship between you and TemplarX or any TemplarX affiliate. TemplarX and you are independent contractors, and neither party has the power to bind the other or assume obligations on the other's behalf without the other party's prior written consent.

Use of Marks. You may not use the name, logo, or trademarks of TemplarX or its affiliates without our prior written consent.

Assignment and Delegation. You may not assign or delegate any rights or obligations under these Terms, including in connection with a change of control. Any assignment or delegation made will be void by operation of law. We may assign these Terms in connection with a merger, acquisition, or sale of all or substantially all of our assets, or to any affiliate or as part of a corporate reorganization.

Waiver. If you breach any of these Terms and TemplarX does not immediately take action, that does not mean TemplarX waives any of its rights.

Amendments. We may amend these Terms from time to time by announcing a revised version on the website, or, if the update materially and adversely affects your rights or obligations under these Terms, we will provide you notice either by sending an email to the email associated with your account or by providing in-product notice. Such changes will take effect no earlier than 30 days after we notify you. All other changes take effect immediately. If you continue to use the Services after any change, you agree to the change.

Entire Agreement. These Terms and any policies incorporated herein contain the entire agreement between you and TemplarX regarding the use of the Services and supersede any prior agreements, communications, or understandings between you and TemplarX regarding the subject matter.

Data Retention. We retain your personal data for the duration of your use of the Services (for example, email, website visits, logins). We delete your personal data once it is deemed that the purpose of collecting and storing such personal data is no longer necessary for business purposes or under the law.